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skip to content home it support all-you-can-eat help for just £35 per pc pay-as-you-go help from just £17.50 how we help what our clients think g.d.p.r notice communications how we help what we do call rates policies and procedures g.d.p.r notice login to brad hosting how we help what our clients think g.d.p.r notice hardware how we help what our clients think g.d.p.r notice remote access how we help what our clients think login to afmd g.d.p.r notice about mission vision our journey meet the team our partners g.d.p.r notice gdpr contact us it support communications hardware hosting remote access we love helping business in bristol with it support, hosting and telephones we do your group limited based in bristol owns and partners with some technology companies all of which exist to remove the burden of technology and provide the long lost experience of excellent customer service. a genuine desire to help that always puts the interests of the customer first is unfortunately rarely seen these days where it used to be shown along friendly high streets across the country every day. some of you may be too young to have experienced this while those old enough to know better, have too quickly forgotten the value of this excellent customer service. we aim to change this! just get in touch now to find out how we will go above and beyond for your business to help indeed remove the burden of technology. latest ways we are helping business in bristol with it support, hosting and telephones expert advice and in-depth features on the ways we benefit businesses november 2018 unlimited computer support for solicitors november 30th, 2018 | hardware & software , hosting , it support , voip | computer support for solicitors unlimited computer support for solicitors a customer profile customer profile: cooke painter customer sector: solicitors customer size: small (<50 employees, turnover of ≤ €10 million) customer services used: unlimited it support gdpr web hosting spam and virus protection email hosting cloud backup it supplies telephone broadband who is cooke painter? cooke painter is a chain of solicitors with five offices located in bristol. they have a team of dedicated solicitors and support staff who work across their sites; some are based at one place read more what i wish everyone knew about ransomware november 21st, 2018 | it support | what i wish pc user knew about ransomware virus we are all aware of the dangers that viruses pose. what you need to know if there is one classification of infection you should possibly fear above all others. this type of contamination is ransomware and ransomware on the rise. what is ransomware? ransom-ware is a type of virus that encrypts all of your files, so they need a unique password to access them. they then hold you ransom for this password, hence the name. the encryption processes these viruses read more office 365 for small legal companies november 16th, 2018 | it support | moving to office 365 for small law firms moving services to the cloud make law firms more efficient! one of our customers is a small law firm with two partners and no additional support staff; they were referred to us by one of our bristol it support customers. when we first met them, they were planning on leaving their jobs at a big law firm to start up their own legal services business. we often see small law firms in bristol that have less than five desktop users with read more five minutes to amazing customer care! november 16th, 2018 | it support | five minutes to amazing customer care ! by spending just five minutes reading this article or watching our video and implementing customer care surveys for your own business could improve your customer service for good! we work with a business coach through action coach. our coach is the multi-award-winning simon buck. we have been working with simon for around two years taking our businesses from good to great! there are many levels to the plan, part of which has meant focusing on customer care relations and feedback, in read more legal cloud dictation using existing systems november 14th, 2018 | it support | legal cloud dictation system do you need to spend a small fortune replacing your current legal dictation software system to get the benefits of the cloud? why using the cloud benefits existing legal dictation software systems: most solicitors currently use a legal digital dictation software system and will have done so for several years. as the move to the cloud gains momentum, we have seen a significant shift from all of the leading legal digital dictation providers towards a cloud offering, which is understandable as there are many read more computer support for cafes and tea rooms november 11th, 2018 | hardware & software , hosting , it support | computer support for cafes and tea rooms ad-hock business computer support in bristol for cafes and tea rooms a customer profile customer profile: cafe retreat customer sector: cafe and tearoom customer size: microbusiness customer services used: pay-as-you-go computer support gdpr compliant internet hosting office 365 email hosting on the internet hardware and software from it supplies how we help with computer technology problems cafe retreat is a micro business in bristol; they run a café on the clifton downs, their tech support requirement is small, so they use our read more computer support for architects and building surveyors november 4th, 2018 | hardware & software , hosting , it support | computer support for architects and building surveyors ad-hock business computer support in bristol for architect and building surveyors a customer profile customer profile: survey design and project management limited customer sector: architect and building surveyors customer size: microbusiness customer services used: pay-as-you-go it support web hosting email hosting it supplies how we help survey design and project management limited with computer problems survey design and project management limited is a microbusiness in bristol their it support requirement is small, so they use our pay-as-you-go it support services a couple read more october 2018 computer support october 31st, 2018 | it support | computer support unlimited business computer support in bristol without being locked into a support services contract it is understandable that many of our clients in bristol find the predictability and control over costs that our fixed price unlimited computer support package offers. we create a bespoke business support agreement that perfectly suits your needs so that you only pay for the pc support and services you want. here are just a handful of the many benefits a fixed price support agreement can give you: unlimited onsite and remote business read more pay as you go it support october 11th, 2018 | it support | pay as you go it support contact us now. contact us now. what is pay-as-you-go it support? pay as you go computer support means that you will only ever pay for the support you need and have used. there are no contracts and no fixed costs or terms and is entirely flexible to your needs, so if you use one unit (a quarter of an hour) this month and 50 hours next month that’s all you will ever pay! you can read more google pixel 3 release october 9th, 2018 | it support | google pixel 3 what's new with the google pixel 3 release? google has unveiled the new pixel 3 and pixel 3 xl. these two new smartphones are the latest additions to the android smartphone collection and are expected to be the new flagship smartphone for the android operating software. "the pixel 3" (64 gb) will start at £739, and the "pixel 3 xl" (64 gb) will start at £869. the option to double the capacity (128 gb) is available. these devices are due to be available for pre-order on read more september 2018 contract it support in bristol without being locked in september 27th, 2018 | it support | all-you-can-eat it support without being locked in to a contract it